FAQ
Find answers to frequently asked questions
When will I receive my order?
After payment, your order will be processed. The exact delivery time depends on the product type.
Read more
Can I cancel my order?
Yes, you can cancel your order within 14 days of receipt.
Read more
What is a package (bundle)?
A package is a bundle of multiple apps at a discounted price.
Read more
How do I get an invoice?
After purchase, you will automatically receive an invoice by email. You can also download invoices in your account.
Read more
How long does a refund take?
Refunds are processed within 5–10 business days after approval.
Read more
Can I track my order?
Yes, for physical products you will receive a shipping confirmation with a tracking number.
Read more
What happens if a payment fails?
You will receive a notification by email and can try the payment again.
Read more
Can I redeem a discount code?
Yes, enter the discount code in the appropriate field at checkout.
Read more
How do I download my purchased products?
After purchase, find your products under 'My Orders' in the menu. The download link is available there.
Read more
What is the auto-update system?
Many of our apps support automatic updates. You'll be notified when an update is available.
Read more