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FAQ

Find answers to frequently asked questions

102 results found

When will I receive my order?

After payment, your order will be processed. The exact delivery time depends on the product type.

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Can I cancel my order?

Yes, you can cancel your order within 14 days of receipt.

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What is a package (bundle)?

A package is a bundle of multiple apps at a discounted price.

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How do I get an invoice?

After purchase, you will automatically receive an invoice by email. You can also download invoices in your account.

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How long does a refund take?

Refunds are processed within 5–10 business days after approval.

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Can I track my order?

Yes, for physical products you will receive a shipping confirmation with a tracking number.

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What happens if a payment fails?

You will receive a notification by email and can try the payment again.

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Can I redeem a discount code?

Yes, enter the discount code in the appropriate field at checkout.

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How do I download my purchased products?

After purchase, find your products under 'My Orders' in the menu. The download link is available there.

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What is the auto-update system?

Many of our apps support automatic updates. You'll be notified when an update is available.

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