Can I track my order?
Answer
Yes, for all physical products you will receive a shipping confirmation by email once your order has left the warehouse. This email contains a tracking number so you can monitor your delivery status online at any time. Digital products do not require tracking.
More Details
Below you will find detailed background information and practical tips related to this question.
Order and Delivery Process in Detail
Yes, for all physical products you will receive a shipping confirmation by email once your order has left the warehouse. This email contains a tracking number so you can monitor your delivery status online at any time. Digital products do not require tracking.
Order Status
You can check the status of your order at any time in your account under 'My Orders'. When shipped, you will receive an email with a tracking link.
Delivery Times
Digital products: approx. 2 business days. Physical products: 2–5 business days within Germany. International deliveries may take longer.