What types of support tickets are there?
Answer
In our ticket system, you can create different types of requests: Technical support for issues with apps or the website, order questions about delivery status or payments, invoice questions about billing and cancellations, and general inquiries. Select the appropriate category so your request is quickly directed to the right team.
More Details
Below you will find detailed background information and practical tips related to this question.
Support Options Overview
In our ticket system, you can create different types of requests: Technical support for issues with apps or the website, order questions about delivery status or payments, invoice questions about billing and cancellations, and general inquiries. Select the appropriate category so your request is quickly directed to the right team.
How to Reach Us
- Email: support@joeldigitals.com
- Contact form: via our website
- Ticket system: in your account
- Phone: during business hours
Support Hours
Our support is available Monday to Friday, 9:00 AM to 6:00 PM. Inquiries received outside these hours will be processed on the next business day.