What happens to my data when I delete my account?
Answer
When your account is deleted, all personal data is deleted. For legal reasons (especially tax retention obligations), order histories and invoice data must be retained for a certain period. This data is then stored anonymized rather than linked to your account.
More Details
Below you will find detailed background information and practical tips related to this question.
Step-by-Step Guide
When your account is deleted, all personal data is deleted. For legal reasons (especially tax retention obligations), order histories and invoice data must be retained for a certain period. This data is then stored anonymized rather than linked to your account.
Important Notes
- Use a strong password with at least 12 characters.
- Never share your login credentials with third parties.
- If you have problems logging in, contact our support.
What to do if you have issues?
If you are having difficulties, please check: Did you enter your email address correctly? Is your password correct? Have you confirmed your account? Our support team is happy to help.