What are your support hours?
Answer
Our customer support is available during the following hours: Monday to Friday from 9:00 AM to 6:00 PM (CET). Inquiries received outside these hours will be processed on the next business day. In urgent cases, you can open a high-priority ticket at any time.
More Details
Below you will find detailed background information and practical tips related to this question.
Support Options Overview
Our customer support is available during the following hours: Monday to Friday from 9:00 AM to 6:00 PM (CET). Inquiries received outside these hours will be processed on the next business day. In urgent cases, you can open a high-priority ticket at any time.
How to Reach Us
- Email: support@joeldigitals.com
- Contact form: via our website
- Ticket system: in your account
- Phone: during business hours
Support Hours
Our support is available Monday to Friday, 9:00 AM to 6:00 PM. Inquiries received outside these hours will be processed on the next business day.