How long does delivery take for digital and physical products?
Answer
Delivery time depends on the type of product:
Digital Products (Apps, Software, Licenses)
Digital products are typically available for download within approx. 2 business days after payment. You will receive an email with access to your personal download area once your order has been processed.
Physical Products
Physical products are shipped within 1–3 business days after payment. Delivery then takes 2–5 business days within Germany.
Pre-Orders
For pre-orders, delivery is based on the specified release date. The product is automatically made available on the release date.
Packages (Bundles)
Delivery time for packages depends on the type of products included. If a package contains physical items, physical delivery times apply.
More Details
Below you will find detailed background information and practical tips related to this question.
Download Details
Delivery time depends on the type of product:
Digital Products (Apps, Software, Licenses)
Digital products are typically available for download within approx. 2 business days after payment. You will receive an email with access to your personal download area once your order has been processed.
Physical Products
Physical products are shipped within 1–3 business days after payment. Delivery then takes 2–5 business days within Germany.
Pre-Orders
For pre-orders, delivery is based on the specified release date. The product is automatically made available on the release date.
Packages (Bundles)
Delivery time for packages depends on the type of products included. If a package contains physical items, physical delivery times apply.
System Requirements
Please ensure your system meets the minimum requirements. The exact system requirements can be found on the product page of each app. Generally, the latest versions of Windows, macOS, and Linux are supported.
Download Issues?
If the download does not work, please check your internet connection and try again. If the problem persists, contact our support.