FAQ
Find answers to frequently asked questions
Can I purchase a white-label product?
Yes, we offer white-label licenses for selected products. Contact us for details.
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How does integration of your APIs work?
Our APIs are REST-based and use standard authentication. Documentation is available upon request.
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Does Joel Digitals offer training?
Yes, we offer training and workshops on our products and technologies.
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How can I schedule a personal meeting?
Use our contact form or give us a call. We will find a suitable time.
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Are updates installed automatically?
Apps with auto-update feature update automatically. For other apps, you will receive a notification.
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Can I cancel a subscribed product?
Yes, subscriptions can be cancelled at any time. The cancellation takes effect from the next billing period.
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How can I leave a review for a product?
After purchase, you can leave a review on the product page.
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Can I have my order delivered to a different address?
Yes, you can specify a different delivery address when ordering.
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Will my order be packaged discreetly?
Yes, all shipments are sent in neutral packaging without indication of contents.
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How can I protect my account from unauthorized access?
Use a strong password, enable two-factor authentication, and don't share your login credentials.
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