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FAQ

Find answers to frequently asked questions

102 results found

Can I purchase a white-label product?

Yes, we offer white-label licenses for selected products. Contact us for details.

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How does integration of your APIs work?

Our APIs are REST-based and use standard authentication. Documentation is available upon request.

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Does Joel Digitals offer training?

Yes, we offer training and workshops on our products and technologies.

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How can I schedule a personal meeting?

Use our contact form or give us a call. We will find a suitable time.

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Are updates installed automatically?

Apps with auto-update feature update automatically. For other apps, you will receive a notification.

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Can I cancel a subscribed product?

Yes, subscriptions can be cancelled at any time. The cancellation takes effect from the next billing period.

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How can I leave a review for a product?

After purchase, you can leave a review on the product page.

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Can I have my order delivered to a different address?

Yes, you can specify a different delivery address when ordering.

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Will my order be packaged discreetly?

Yes, all shipments are sent in neutral packaging without indication of contents.

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How can I protect my account from unauthorized access?

Use a strong password, enable two-factor authentication, and don't share your login credentials.

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